Parking
Please ensure that suitable parking provisions are made for the removal vehicle. This can be done by contacting the Police, leaving cones or by placing your vehicle in the parking space until the removal vehicle arrives.
Access
Inform the removal company of any internal or external difficulties that may be encountered during your removal and may require special consideration. Access to and from the doorway of your home is essential for our vehicles. Please explain to your neighbours in advance that a removal vehicle will be parked outside your home and may possibly cause some degree of inconvenience to them. We also ask that you ensure passageways and staircases are left completely clear for our moving team.
China / Glass, Ornaments and Books
Place "FRAGILE" stickers on boxes that contain breakables. If The Careful Company have quoted to pack these items, the removal team will place a "FRAGILE" sticker on each box to ensure extra care is taken during transit.
Curtains / Blinds and Items Fixed to Walls
All of the above should be taken down prior to the arrival of the moving team. Please place pictures and mirrors in a neat stack rather than placing them on an item of furniture which may have to be removed before the pictures and mirrors are packed.
Bedding and Linen
All bedding and linen should be folded and laid out on beds ready for packing if The Careful Company have quoted to perform this work.
Wardrobe Contents
Empty the contents of drawers into boxes. Also take clothes out of your wardrobe and place them into liners or boxes unless The Careful Company are carrying out a packing service. The Careful Company can supply wardrobe boxes with rails, enabling a quick, effortless transfer. These boxes can be delivered to your house at your request or brought on the day of the removal.
Carpets

Carpets should be loosened prior to the removal team arriving unless you have contracted the company to carry out this work, as this will allow the removal to be carried out with as little delay as possible. Each removal vehicle has special carpet protectors which are especially useful if the carpets in your house are light coloured.
Self Assembly Furniture
Dismantling of self assembly furniture should be carried out prior to removal day.
Fridges / Freezers, Cookers and Washing Machines
Prior to the removal team arriving, these items should be disconnected. Washing machines should be secured. Appropriate brackets are obtainable from local agents authorised by the manufacturer.
Fridges and freezers should be washed out with a strong solution of bicarbonate of soda and hot water to avoid unpleasant odours. Detergent is not recommended. Our moving team are strictly forbidden to tamper with any mains supply.
Hi-Fi, Video and PCs
Box any electrical equipment such as TV, video, hi-fi, PC. Electrical equipment is best moved in its original packaging and secured with tape before the arrival of the moving team. Alternatively, packing material can be supplied by The Careful Company on request.
Lofts and Attics
Please ensure that the loft or attic in your house is empty prior to the removal team arriving unless you have arranged for the company to carry out this service, in which case they should have boards and lighting.
Contents of Garages and Garden Sheds
Please ensure any rubbish is discarded and tools are clean. We cannot transport flammable substances such as old tins of paint, paraffin, matches, gas bottles and similar items as this is not within the terms of our insurance cover. Please securely seal any other containers or bottles with tape to prevent spillage.
Food
Food cannot be placed into storage. When a direct removal from one home to another takes place, please ensure that any packets, jars, and screw top bottles are secured with tape.
Removal into Storage
If you are moving into storage premises, please ensure that any personal documents are retained by yourself. This avoids any unnecessary opening of containers to search for any documents that are unexpectedly required.
Extra care should be taken with appliances that will be stored for more than three months. Washing machines and dishwashers should be drained of surplus water as damp, mildew and seizure of component parts can occur when appliances are not used for a considerable length of time.




