10 Customer Care benefits we offer that other movers don't |
 BAR Accredited A039  OFT Approved |
"At The Careful Company we realise that only the highest level of customer care is good enough for our customers therefore, we have listed some of the things that we feel show why we are different from most other removal companies."
- 24 hour customer advice and assistance
Should you have questions, queries or require packing materials to finish last minute packing etc you can contact our Customer Care Manager between 9am and 5pm on 0800 316 0206 or 07876 356 749 anytime, including outside hours and weekends. - Our charges are fixed written quotations and not an estimate
The price we give our clients' is fixed costing and customers won't get surprised on the moving day with hidden surcharges. - Free insurance cover
We carry a standard £75,000 insurance cover for goods in transit and storage; this can be increased if and when necessary - Free premises protection insurance with every move
Some movers charge for premises protection cover or don't carry public liability cover in the first place - ours is free of charge - No postponement charges
Providing we are given 24 hours notice, if there is a problem with legal issues etc the last thing the clients' needs is postponement charges, we simply reschedule to suit the new moving date. - Free packing materials
Our quotations are inclusive of 20 boxes, tape and x1 bubblewrap. - Free delivery of packing materials
We can deliver packing materials direct to our clients' door locally in Glasgow. - 7 days free storage protection on all moves
In the event of legal problems on moving day or failure to gain access, the first 7 days storage will be free of charge. - First weeks storage free of charge
For customers requiring storage of 6 months or more we can offer the first days storage free of charge. - Free uplift for long-term storage customers
For storage customers' requiring 12 months storage or more, we can uplift for free.
See www.storemehappy.com
